About Promptly
Promptly is a tool to help you with customer emails. Every time you receive a new enquiry, Promptly uses its knowledge of your business to quickly draft a personal reply
Just visit this page and enter your business email address. Promptly will connect to your email provider and start receiving new emails.
Currently, Promptly supports Microsoft email accounts (Outlook, Office 365). We're working on adding support for Gmail and other email providers in future updates.
If you're not sure who provides your email, just enter your address here
Promptly passes the content of the email, along with the knowledge it has of your business, to an AI, which drafts a reply
When you sign up, Promptly fetches a description of your business from the web. This is used to help it draft the correct replies. You can edit this knowledge at any time to keep it up to date
No, Promptly simply reads incoming emails and drafts replies.
Yes, you can delete your account and all associated data whenever you want. Get in touch at any time.
Promptly works with all modern browsers including Chrome, Firefox, Safari, and Edge.
You can contact us through the contact form at the bottom of this page or send us an email directly.
At the moment, Promptly is completely free (forever) if you sign up now.
We will introduce payment for future users soon.
If you couldn't find the answer you were looking for, please don't hesitate to reach out.